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Technical Operations Manager

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POSITION DESCRIPTION

Position Title: Technical Operations Manager  
Department: Programming  
Contract Term: 2-year Contract  

 

DEPARTMENT OVERVIEW

 The Technical Department is an in-house function of HOTA capable of delivering full facilities for traditional style theatre productions to corporate functions & events across a range of versatile venues.  The department is charged with ensuring the day to day technical operations of the precinct are delivered at the highest level and to industry standard.

 POSITION OVERVIEW

To lead the HOTA Technical Department in the delivery of industry standard technical services as required across a multi-venue precinct.  At its core, the role ensures the effective resource management of the department, in a framework that requires the monitoring and completion of process driven deliverables such as rostering authorisations and oversight, and asset management and maintenance planning.  The right person for the role will understand the importance of creating a culture that prioritises safety first and instils well-being principles across a team of full timers, casual employees and contractors.

From time to time there is further scope to support the organisation in the development and delivery of projects designed to contribute to the continuous improvement of the department and growth of the organisation.

KEY RESPONSIBILITIES

  • Provide leadership, coordination and supervision of HOTA Technical Department technicians, including the week to week HR and administrative responsibilities inherent in managing a team of staff.
  • Have oversight of the department rostering to ensure cost effective and efficient scheduling to clients, and that department maintenance and training needs are met.  This process includes daily approvals of completed shifts using HumanForce rostering program.
  • Working with the Technical Heads of Departments (Audio, Lighting, Staging), use the department skills matrix to identify casual pool resource needs in a fluctuating environment and/or necessary training requirements.  This may lead to the identification of traineeship or professional development opportunities.  A full time learning and development coordinator is employed at HOTA to provide support of these programs.
  • Ensure the Heads of Department maintains their asset management plans and ensure maintenance requirements are actioned and future infrastructure upgrades identified and planned for.
  • Represent the Technical Department as an integral internal stakeholder at HOTA and maintain effective and ongoing relationships across the organisation.
  • With a can-do attitude to the role, participate as an effective and willing team member.
  • Proactively lead regular conversations (eg weekly meetings) with the Production Team to identify and evolve processes that impact the delivery of technical services and ensure best practice.  The Production Team are the client facing role that manages the relationship with Clients on behalf of the technical department.
  • Monitor and prepare financial reports to ensure compliance with budget constraints and targets.
  • Facilitate administrative duties across the different technical areas to establish the level of services required.  For example, ensuring department policy’s, procedures and housekeeping standards are maintained and implemented to professional industry standards as they relate to the department.
  • Ensure the operations across the technical areas are underpinned by current WH&S procedures as determined by industry standards, legislation and operational needs.
  • Other duties as necessary to ensure effective and efficient operations in line with the needs of the organisation, within limits of the employee’s skills, competence and training.

 SELECTION CRITERIA

  • Demonstrated knowledge and understanding of the technical theatre operations inherent in a performing arts venue and/or cultural precinct.
  • Proven success managing high performing teams.
  • Project management and/or other experience working autonomously to meet and self-manage rolling timelines across a range of responsibilities.
  • Demonstrated competence using business systems to manage resources in a venues and/or event environment.
  • Demonstrated ability to implement policies and procedures and participate and contribute to continuous quality improvements.
  • Demonstrated understanding of best practice in delivering safe working environments for live performance & events; and understanding of the practical and legislative requirements to manage health and safety & EEO issues.

POSITION ENQUIRIES

Enquiries in relation to this position should be directed to:

People and Culture Advisor

employment@hota.com.au

Close date for applications 4 October 2019

 

 

 

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