This is from Tony Chamberlain, Managing Director at Staging Connections Group Limited in response to the Technician On Duty debate that has been running in CX Magazine (August) and here at cxmagblog.
Staging Connections provides a Technician On Duty style service (Venue Technical Representative – VTR) to a venue when requested to do so by the venue.
In the majority of venues where Staging Connections is requested to provide a VTR service it is for move in and move out periods only. A minimum four hour call is charged to venues in line with the Live Performance Award 2010 minimum shift requirement for full time staff. I am not familiar with coverage requirements of other venues however I am sure that you can make further enquiries in this regard.
The guidelines under which we provide a VTR service to venues include to;
– Be a source of venue technical knowledge for an external audio visual company and provide access and advice on areas such as the in-house patching and cabling;
– Liaise with Hotel departments as necessary and be present in the relevant function room as far as practical;
– Report any damage by an external audio visual company and any work practices regarded as unsafe to the venue.
We understand the role that a VTR serves in providing advice to external audio visual companies whilst seeking to protect a venue’s assets. Staging Connections delivers events across Australia and utilises VTR style services charged for by venues where we are not the on-site provider.
Tony Chamberlain | Managing Director | Staging Connections Group Limited