Melbourne Convention and Exhibition Centre (MCEC) hosts more than 1000 events each year and is internationally renowned for its award-winning food and beverage, technology and event spaces and is about to enter an exciting stage with our expansion!
Due to our growth, we have a fantastic opportunity for a Technology Planner within our Planning team.
As a Technology Services Planner, your primary responsibility will be to assist each of our clients with their event by providing advice, support and solutions for their technology requirements.
To be considered for this role you will need to be able to demonstrate excellence in customer service focus and capability.
You will be supporting our customers by:
•Preparing quotes, floor plans, schematics and other documentation as required for the event.
•Providing briefings for the Technology Services Manager and other stakeholders involved in the client event.
•Keeping accurate event documentation and ensuring the event plan is up to date.
•Providing regular and timely communication via phone and email.
•Participating in pre and post event briefings with your customer and the team.
•Contributing positively to the Planning team and other critical stakeholders in our business.
•Assisting our customers in coordinating and planning the technology and production requirements for events of up to 5500 people (or more!).
You can expect to be working in a very busy and varied role with a great team to support you.
•Ability to multi-task and deliver outcomes within the required timeframes.
•Have excellent organisation skills and be very efficient – prepared to go the extra mile to ensure everything from the production planning to event execution meets the highest standards of service we expect at MCEC.
•Have an extraordinarily high level of attention to detail – part of this role will be coordinating documentation for both internal and external stakeholders, to ensure the event runs to plan and meets the customer’s requirements.
•Have outstanding communication skills – much of this role involves communicating with our customers (internal and external) by phone, face to face and by means of written correspondence.
•Be experienced in the technical production planning and delivery in an event context – candidates who have a background in technical operations would be at an advantage.
•Demonstrate the use of initiative and a positive ‘can do’ attitude – by anticipating issues and trouble-shooting and resolving challenges to ensure our customers have an exceptional experience.
•Love working as part of a team and can demonstrate the ability to work with key stakeholders and build positive relationships to achieve a great outcome.
•Have proficient skills in MS Office, CAD programs, internet and general database/software packages.
What’s in it for you?
You will be joining a fantastic, committed and experienced team, in an amazing location with an iconic brand. MCEC offers many staff benefits including but not limited to – a subsidised staff cafeteria, discount parking, learning and development opportunities and reward and recognition programs.
If you have the right experience and are excited about an opportunity to join the Melbourne Convention and Exhibition Centre, then apply now by attaching your resume and a cover letter outlining why you would be suitable for this role.
Applications must be submitted online at www.mcec.com.au/careers.